You will be eligible for a refund within 30 business days if any of the following apply:

Technical Errors

A refund may be issued if:

• The service fails to generate any output.

• There is a system malfunction that prevents delivery of the purchased service.

• You were charged more than once due to a billing error.

Non-Delivery Refunds may be approved if:

• You did not receive the service or output within the promised delivery timeframe.

• There is verifiable evidence that the order was not fulfilled. Misbilling If you were incorrectly charged due to:

• Duplicate transactions

• Subscription billing errors A refund or credit will be provided.